Job title:
Assistant Manager
Supervised by:
Registered manager/deputy manager
Reporting to:
Registered manager
Based at:
Russell Churcher Court
Hours of work:
Person specification
Each job role requires different attributes. Download our person specification sheet to find essential and desirable qualities for each role.
Russell Churcher Court has a reputation as a friendly, respectful care home providing high quality professional care. We seek an assistant manager (days) with particular responsibility for devices and technology to add to the excellence of the care team.
We seek an experienced, compassionate and qualified Assistant Manager with particular experience of residential care for older people living with dementia.
A flexible, pragmatic approach is required with regard to working hours. A working week will typically be 37 hours with the opportunity for additional hours/shifts. Shifts are rostered 2-3 weeks in advance with a rota for weekends and bank holidays.
In addition to the competitive salary, the Trust offers a pension scheme, a friendly working environment, attractive location and free parking.
Job Purpose
To manage the area designated by the Registered Care Home Manager throughout the shift with particular responsibility for devices, and technology.
Key duties and responsibilities
Care Standards and Quality Assurance:
- Ensure that person centred care is delivered to residents at all times and that carers and senior carers work effectively.
- Identify and resolve any technology related issues, such as care plan devices through liaising with the appropriate support.
- Identify and mitigate any potential risks to residents, staff or visitors during a span of duty and ensure necessary documentation for recording incidents is completed.
- To participate with the Registered Care Home Manager in the review, recording and updating of a resident’s care plans as required.
- To be a competent role model and act as a knowledgeable resource for the team.
- To ensure that all medicines are administered and stored in line with the required policies and best practice guidelines.
- With the Registered Care Home Manager ensure the management of medication complies with the Trust’s, Care Quality Commission (CQC) standards and other specified guidelines.
- Manage the electronic records relating to care and medication for residents so that they are accurate and complete.
- Managing the nutritional needs of each resident, so that each person’s requirements are maintained and recorded including special dietary requirements and the monitoring of calorie intake.
- Working with the activities co-ordinators, ensure that the residents leisure and well-being requirements are maintained.
Customer Care
- As part of the plan agreed with the Registered Care Home Manager maintain effective communication standards with residents, their relatives, friends, other staff and external visitors to the Trust and deal sensitively with any questions or concerns.
- Ensure your own knowledge and job skills are up to date so that residents receive the best possible standards of care and service.
- Always show courtesy and respect to rand respect their need for dignity and confidentiality and that of their family and friends.
People Management
- To check and respond to technology related issues and train staff on new technology.
- To manage all carers and senior carers on the floor during a span of duty with particular focus on care standards within the plan set by the Registered Care Home Manager.
- Resolve any performance issues as and when they arise and ensure that staff member’s Team Leader and HR is notified with the Registered Care Home Manager.
- Provide line management to a dedicated team of carers and senior carers.
- Deliver regular planned and documented supervisions are conducted frequently and in line with CQC requirements.
- Deliver annual appraisals for carers and senior carers and encourage each team member, to model the Trust’s values with input from Registered Care Home Manager.
- Monitor and manage attendance of all team members and work with HR to run return to work processes where required.
- Assist with the induction and training of new staff.
- Act as a mentor to new staff or staff with performance issues.
- Attend and participate in staff meetings.
- Plan and monitor the staff rota for your team with the Registered Care Home Manager.
- Ensure levels of staffing reflect the CQC safe standards with the Registered Care Home Manager.
Trust Champion
- Positively promote the Trust through personal conduct and living the values.
- Maintain positive working relationships with all colleagues.
- Promote the use of technology throughout the home.
If you are share our values, are suitably qualified with relevant experience and are interested in the role during an exciting period of growth and development for the Trust, please apply online or use our quick apply form. Alternatively send your CV and covering letter detailing all aspects outlined in our online application form to jobs@thorngate.org.uk
Thorngate Living is an Equal Opportunities employer and welcomes applications from suitably qualified people from all sections of the community. The right applicant will be keen to champion the Trust’s mission and values.